Today, more than ever, communication has become a central element of the work. Regardless of the work we do, we communicate. With shareholders, with managers, colleagues, customers, suppliers, we communicate.
communication, in fact, is the tool that allows us to let us know, to relate to others, to relate to and influence on the surrounding environment. The work also allows us to understand our needs, to expand our knowledge and grow professionally.
Ben is understandable, then, as a good communication within the work environment is essential, considering that you spend at least eight hours a day, five days a week. In contrast, work in an environment where communication is problematic and where interpersonal relationships are stressful, sources of conflict and misunderstanding in the long run ragged and negatively affects the social sphere, undermining our mental and physical balance, both working closely on that, making us more insecure and less productive.
fluid communication and positive, however, is not always obvious. It happens often, and not just when you start of a professional task, but even after a solid work experience, find themselves in situations where you need help. But as often happens to be reluctant to ask. The reasons are many: to show embarrassment of not understanding, discomfort with a top that puts us in awe, fear of disappointing expectations, fear of making a bad impression, desire to show in-dependent.
certainly has much the way in which a superior is addressed to its employees. Also in this case, there are many factors that affect the success of a conversation: the first fast (we've no time at all, let alone to explain for the umpteenth time how to perform a task), speaking quickly, using a language too technical, not sure that our party has really understood, appear distracted, worried, or thoughtful.
about "What do you think and what will really make the head-office?", A survey conducted by the U.S. Lynn Taylor Consulting has estimated that employees spend approximately 20 hours per week to question what really think that their leader, pointing out the subtle implications that arise from the hierarchical relationships within a company, in addition to the high consumption of time and energy that the way of being a manager or an owner may result in staff.
It is clear that, on the one hand it plays a key role in the personality of the individual employee, especially if it is shy and reserved may have more difficulty, contact a supervisor to ask for explanations, from ' On the other hand plays a role equally important to ensure that owners, managers or colleagues simply as "elders" have to ask ourselves who would need their help.
But we see in detail what the consequences of a communication Insufficient work. The consequences for individuals are in the medium and long-term loss of time and energy, decreased self-esteem and concentration, physical discomfort, slow progress, lower productivity (which is directly related to the emotions), increased the number of permits from work and sick leave, little satisfaction, poor retention. The consequences for business: low-quality products, low skilled, motivated and not very productive, delays in delivery of the product / service, customer dissatisfaction, which is aimed at the competition, increased costs, lower earnings and a consequent reduction in profits.
sounds like science fiction, but in reality, poor communication in business is a common situation, even though we often do not realize what this really entails for the individual and the company itself. In reality, this situation would be enough to overcome some small, as basic precautions. When we insert a new resource in the company, changed roles or promote an employee, make sure to clarify what will be his task well and get what we expect. Put it at ease and strengthen its work with the help of a job description, which contains precise information. Make sure that someone with more experience alongside him and is ready to accompany him to a full autonomy. We plan with him to a training course, verifichiamone progress and, if necessary, adjust the aim.
We are available for any clarification, because a request for help is nothing but a manifestation of the desire to learn, get involved, and this is the way to become truly in-dependent. Ask a question is a sign of esteem and confidence in our party, you recognize the fact to learn more, we can teach something important.
In light of these considerations it is clear that, by making dialogue and communication an everyday practice, not only make our best performing employees, but help strengthen group dynamics and create a work environment more peaceful and productive.
E 'at stake is our personal welfare and that of our company. Because the harmony, when there, feel better. All.
0 comments:
Post a Comment